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Cleaning Tips & Advice

Stain Proofing

As a messy drinker (red wine and beer if you are in the area) I have frequent need to have my rugs cleaned. So, while having my last rug cleaned I also had it stain-proofed. I am very happy with the result. I used to be against having it done but the process seems to have improved over the years. There was a very slight change in colour but hardly noticeable (much less of a colour change than when a glass of red wine lands on it). The cost for this service should be around £5.00 per square metre plus a collection and delivery charge if you cannot get the rug to us.

We will be very happy to recommend a stain-proofing company near you.

Cleaning

For day-to-day cleaning, a light vacuuming will do an excellent job of removing surface dirt. A natural enemy of your rug is the moth and it is advisable to use your vacuum attachments to reach under furniture for protection. Moths like natural fibres and prefer darker places and so to help protect against moths, the rug should be lifted and turned from time to time especially if any part is under furniture. This will also lengthen the life of your tug.

When arranging your furniture it is wise to have some sort of protection under the legs to prevent the carpet fibres being crushed. Avoid sharp castors or narrow legs and move furniture from time to time. Never lay an oriental rug on a damp floor as the wet can cause rot, always seek professional help if the rug needs cleaning. If it is necessary to store a rug for any length of time, take care to pack it with moth repellent.

We will be very happy to recommend a cleaner near you.

The cost for this service should be around £15.00 per square metre plus a collection and delivery charge if you cannot get the rug to us. Obviously very bad staining will cost more.

Spotting Guide

These tips are intended as a guide only we strongly recommend using a professional recommended by us to clean your rug. We are not responsible in any way if you follow this advice.

The following three solutions will be required together with a dry cleaning solvent such as 'Dab-it-off' and some white absorbent cloth or tissue: 1) Detergent solution: One teaspoonful of natural detergent such as 'Stergene' to ½ pint (¼ litre) of warm water. 2) Detergent/Vinegar solution: Add one teaspoonful of White Vinegar to the detergent solution. 3) Ammonia Solution: One teaspoonful of household ammonia such as 'Scrubbs' to one cup of warm water. Check for colourfastness prior to carrying out any wet process on your carpet.

• Alcohol Wines - Blot up the surplus spillage. Use Detergent/Vinegar solution. Work from the outer edge of the stain using a little at a time and blotting up frequently with dry cloths.
• Blood - Scrape up excess with a blunt knife. Use Detergent solution starting at outer edge and blotting dry. Follow with ammonia solution. Blot dry.
• Chewing Gum - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.
• Chocolate - Scrape up excess with a blunt knife. Use Detergent solution starting at outer edge and blotting dry. Follow with ammonia solution. Blot dry.
• Coffee - Blot up the surplus spillage. Use detergent/vinegar solution. Work from the outer edge of the stain using a little at a time and blotting up frequently with dry cloths.
• Egg - Scrape up excess with a blunt knife. Use Detergent solution starting at outer edge and blotting dry. Follow with ammonia solution. Blot dry.
• Fats - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.
• Fruit - Scrape up excess with a blunt knife. Use Detergent solution starting at outer edge and blotting dry. Follow with ammonia solution. Blot dry.
• Glue - Scrape up excess with a blunt knife. Use Detergent solution starting at outer edge and blotting dry. Follow with ammonia solution. Blot dry.
• Grass - Scrape up excess with a blunt knife. Use Detergent solution starting at outer edge and blotting dry. Follow with ammonia solution. Blot dry.
• Gravy - Scrape up excess with a blunt knife. Use Detergent solution starting at outer edge and blotting dry. Follow with ammonia solution. Blot dry.
• Grease - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.
• Ice-cream - Scrape up excess with a blunt knife. Use Detergent solution starting at outer edge and blotting dry. Follow with ammonia solution. Blot dry.
• Lipstick - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.
• Liquid Foods - Blot up the surplus spillage. Use detergent/vinegar solution. Work from the outer edge of the stain using a little at a time and blotting up frequently with dry cloths.
• Milk - Blot up the surplus spillage. Use detergent solution starting at the outer edge of the stain and blotting dry. Follow with ammonia solution. Blot dry.
• Nail Polish - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.
• Oil - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.
• Perfume - Blot up the surplus spillage. Use detergent/vinegar solution. Work from the outer edge of the stain using a little at a time and blotting up frequently with dry cloths.
• Shoe Polish - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.
• Soft Drinks - Blot up the surplus spillage. Use detergent solution starting at the outer edge of the stain and blotting dry. Follow with ammonia solution. Blot dry.
• Solids - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.
• Tar - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.
• Tea - Blot up the surplus spillage. Use detergent/vinegar solution. Work from the outer edge of the stain using a little at a time and blotting up frequently with dry cloths.
• Urine - Blot up the surplus spillage. Use detergent/vinegar solution. Work from the outer edge of the stain using a little at a time and blotting up frequently with dry cloths.
• Vomit - Scrape up with a blunt knife. Use dry cleaning solvent followed by detergent/vinegar solution. Blot dry.

Home Trial

You can try any rug from stock providing we can charge your card for the value of the rug beforehand. If the rug does not suit then you can return the rug for a full refund less delivery costs.

Rugs must be returned, undamaged, within 10 days.

Underlay

Underlay will not only improve the appearance of your rug by stopping it from creasing it could also lengthen the life of the rug by cushioning it.

Our underlay is a made of a slightly sticky material to hold the rug in place and it is washable.

We charge £10.00 per square metre for the underlay and charge the delivery at cost.